Shipping policy
Shipping Policy
At Inner Child Label, we strive to process and ship all orders as quickly as possible. Below are the shipping details for both in-stock and pre-order items:
Processing Timeframes:
- In-Stock Orders: We typically ship in-stock orders within 1 to 5 business days of receiving the order. If your order is ready for shipment sooner, we will ship it out as quickly as possible.
- Pre-Orders: For pre-order items, please allow up to 30 days for shipment. The estimated shipping date will be listed on the product page, and we will notify you of any changes or delays.
Worldwide Shipping:
We are happy to offer worldwide shipping, except for in countries where shipping is restricted. If you're unsure whether we can ship to your country, feel free to reach out to us before placing an order.
Duties & Customs:
Please note that Inner Child Label is not responsible for any customs duties, taxes, or import fees that may be charged by your country's customs office. The customer is responsible for all additional fees once the package arrives in your country. Please check with your local customs office for more information on possible duties and taxes before ordering.
Shipping Address:
It’s important to provide us with the correct shipping address at checkout. Inner Child Label is not responsible for any delays or issues caused by incorrect address details. If you notice an error in your shipping information after placing your order, please contact us as soon as possible at innerchildlabel@gmail.com.
Shipping Confirmation & Tracking:
Once your order has shipped, we will send you a shipping confirmation email with a tracking number (if applicable) so you can monitor the progress of your package. Please allow up to 24-48 hours for tracking information to update after the package has been shipped.
Please note that we will not be held financially responsible for delays in receiving shipments and do not have a guaranteed by delivery date policy that we abide by.
Delays Due to COVID-19:
Please be aware that COVID-19 has caused disruptions to global shipping and logistics, which may result in delays in the processing and delivery of your order. While we will make every effort to ship your items within the stated timeframes, we cannot be responsible for delays caused by circumstances outside of our control, including shipping carrier delays or government-imposed restrictions. We appreciate your understanding and patience during these challenging times.